Privacy Policy.
This Privacy Policy describes how Drawlz Brand Co., LLC (“Drawlz Brand Co.”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.drawlz.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. These include analytics and advertising technologies such as the Google Analytics tag, the Meta (Facebook and Instagram) Pixel, the TikTok Pixel, and the Pinterest Tag, which help us understand Site traffic and measure the performance of our marketing.
Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit and debit card numbers and payment details processed through Shop Pay, Apple Pay, Google Pay, and PayPal), email address, and phone number. We refer to this information as “Order Information.”
We also collect information you voluntarily provide to us — for example, when you create an account, subscribe to our email or SMS marketing, submit a product review, enter a giveaway, or contact our customer support team.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you, including sending order and shipping updates;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, including by email and SMS marketing; and
- Administer promotions, product reviews, and customer support.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use Device Information to deliver and measure targeted advertising and retargeting through platforms such as Meta (Facebook and Instagram), Google, TikTok, and Pinterest.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- We use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use Google Analytics to help us understand how our customers use the Site — read more here: https://www.google.com/intl/en/policies/privacy/, and opt out here: https://tools.google.com/dlpage/gaoptout.
- We work with advertising and marketing partners, including Meta, Google, TikTok, and Pinterest, to deliver and measure advertising.
- We use Klaviyo to send email and SMS marketing and transactional messages.
- We offer optional shipping/package protection at checkout through Route.
- We use trusted third-party payment, review, and application providers that support the operation of our store.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
AFFILIATES AND RELATED COMPANIES
Drawlz Brand Co., LLC may be affiliated with, or share common ownership or control with, other companies. We may share your Personal Information — including your name, email address, and phone number — with these parent, subsidiary, and affiliated companies for business and operational purposes, and, where permitted by applicable law, to offer you products, services, and promotions that may interest you. Any marketing communications you receive as a result remain subject to your preferences and applicable consent requirements: you can unsubscribe from marketing emails at any time using the link in any message, and reply STOP to opt out of text messages. We do not sell your Personal Information for money.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Meta (Facebook & Instagram): https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- TikTok: manage personalized-ad settings in your TikTok account privacy settings
- Pinterest: https://help.pinterest.com/en/article/personalized-ads-on-pinterest
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a resident of the European Economic Area or the United Kingdom, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. We process your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a California resident, you have the right to request access to the personal information we hold about you, to request its deletion, and to opt out of the “sale” or “sharing” of personal information as those terms are defined under California law. We do not sell your personal information for money. To exercise these rights, contact us using the details below.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is intended for adults and is not directed to children. Purchases may only be made by individuals who are at least 18 years of age, or the age of majority in their jurisdiction. We do not knowingly collect personal information from children under the age of 13. Products in our youth (“Kidz”) range are intended to be purchased by adults on behalf of a minor.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details below:
Drawlz Brand Co., LLC
Attn: Privacy Compliance Officer
310 N Chattey Rd, DeSoto, TX 75115, United States
SMS PRIVACY POLICY
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
